Frequently Asked Questions

Privault is an exclusive file hosting and transfer provider designed for B2B relationships. We offer secure, private storage and sophisticated delivery tools for high-value assets.

When email attachments are too small and public cloud links are not secure enough, Privault bridges the gap. We provide encrypted, ephemeral transfer links ideal for contracts, media assets, and sensitive project files.

We employ advanced envelope encryption for every transfer. Each file is secured with a unique data key, which is then wrapped by a master key that you fully control. Authentication occurs directly with your Key Management Server, ensuring your private keys remain exclusively in your possession.

Access is currently by invitation only. If you are a partner of an existing client, please contact them for a secure upload link. If you represent a business seeking a secure transfer solution, please contact support.

We accept all standard business file formats including documents (PDF, DOCX), media (MP4, MOV, JPG, PNG), and archives (ZIP). Hosting of illegal content, malware, or copyrighted material without license is strictly prohibited.

File retention depends on your plan and the specific link settings. Standard transfers typically expire automatically after 7 days or a set number of downloads to ensure security.